Warranty & Refund Policy

Table of Contents

Warranty & Refund Policy

Effective Date: July 14, 2026

Overview

At Presto, we are committed to delivering high-quality products and ensuring customer satisfaction. This Warranty & Refund Policy outlines the terms and conditions governing product warranties, replacements, and refunds.

Website: https://webs2.prestoplastgroup.com/

Product Warranty

Presto products are covered by the warranty period specified on the product packaging, warranty card, user manual, or product documentation.

The warranty covers manufacturing defects that occur during normal use under the prescribed operating conditions.

The warranty does not cover:

Damage caused by misuse, abuse, negligence, or improper handling.
Incorrect installation or unauthorized repairs or modifications.
Damage resulting from accidents, fire, water, power fluctuations, or natural disasters.
Normal wear and tear, cosmetic damage, or consumable parts.
Products without valid proof of purchase or where the warranty period has expired.

Warranty Claims

To make a warranty claim, customers should provide:

Proof of purchase (invoice or receipt).
Product model and serial number (if applicable).
A description of the issue.
Photographs or videos of the defect, if requested.

After verification, Presto may, at its discretion:

Repair the product.
Replace the defective product or defective part.
Offer another suitable resolution where applicable.

Refund Policy

Refunds are only considered under the following circumstances:

The wrong product was delivered.
The product is damaged upon delivery.
A manufacturing defect is confirmed and the product cannot be repaired or replaced.
The order is cancelled before dispatch.

Refunds are not available for products that have been used, damaged due to improper handling, or returned without a valid reason or proof of purchase.

Cancellation Policy

Orders may be cancelled before they are processed or shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

Refund Processing

If a refund is approved:

Refunds will be processed through the original payment method.
Processing generally takes 7–10 business days, although the exact time depends on your bank or payment provider.

Shipping Charges

Shipping charges are generally non-refundable unless the return is due to our error, a damaged product, or a verified manufacturing defect.

Limitation of Warranty

Except as expressly stated in this policy, Presto makes no additional warranties, whether express or implied, including any implied warranties of merchantability or fitness for a particular purpose, to the extent permitted by applicable law.

Changes to This Policy

Presto reserves the right to amend this Warranty & Refund Policy at any time without prior notice. Updated versions will be published on this page with a revised effective date.

Contact Us

For warranty assistance, refund requests, or any questions regarding this policy, please contact us using the contact information available on our website.

Website: https://webs2.prestoplastgroup.com/

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